Do you have any questions? Ask!
Here you can find detailed information and information if you have any problems with our website, your order or the goods you receive from us. You can also learn about our fan material policies and the different types of licenses we offer, as well as the materials we provide.
Open Doors
Thank you for contacting EnGarde customer service. We are happy to help you with any questions you may have and make sure that you receive your ordered goods as soon as possible. If you have more specific questions, check out other transportation options here.
Monday – Friday: 16:00 to 22:00
Saterday – Sunday: 08:00 to 22:00
Drop Us a Line
Office in Lithuania:
EnGarde Games
Akademijos g. 4 4/420, Visoriai district,Vilnius
m. LT-08412, Lithuania
T: +370 640 12261
E: pagalba@engarde.lt
Office JP:
EnGarde Games Ltd.
すぐ、
私たちはまだ取り組んでいます。
, 日本
T: +
E: https://engarde.lt/mogulir/2021/04/poodj7atts841.jpg@engarde.lt
Office UK:
EnGarde Games Ltd.
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
T: +44 7482 679489
E: https://engarde.lt/mogulir/2021/04/poodj7atts841.jpg@engarde.lt
Office DE:
EnGarde Games GmbH.
Soon,
we are still working on it.
, Germany
T: +
E: https://engarde.lt/mogulir/2021/04/poodj7atts841.jpg@engarde.lt
Office in the USA:
EnGarde Games Ltd.
Soon,
we are still working on it,
USA
T: +1
E: https://engarde.lt/mogulir/2021/04/poodj7atts841.jpg@engarde.lt
Update the delivery delay
Postal services and other shipping methods continue to struggle due to the COVID-19 pandemic, which has reduced staff at the same time as the number of postal items has increased. For European customers, the delays are complicated by tightened border controls as countries try to contain the pandemic.
Shipments across the BRAZIL, US, UK, and EU borders are even more complicated, and we have made the difficult decision to temporarily disable shipping to and from BRAZIL. We still ship freight orders between our UK and EU warehouses, but they are also very delayed. This will improve as shipping companies and governments better understand and https://engarde.lt/mogulir/2021/04/poodj7atts841.jpg the new customs requirements.
Therefore, shipments that could have been received in a week take more than three weeks. Unfortunately, we have no control over it. Even the big ones have to bow to the power of the COVID virus.
Customer Service Hours
EnGarde’s total customer service hours are from 8:00 a.m. to 4:00 p.m. (GMT+3) Monday to Friday. We respect the holidays of Lithuania. We can get back to you on weekends, but standard https://engarde.lt/mogulir/2021/04/poodj7atts841.jpg is not available.
